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Mentoring Question from Inaugural Diversity Webcast

Our inaugural diversity webcast yielded a host of questions, far more than we had a chance to answer in the formal Q&A session that followed with Greg Case. Over the next few weeks, I’ll take a stab at answering some of them—or offer opinions where answers are wishful thinking.

Question: A few years back, there was a program called Mentium that I heard was terrific. At the time, I wasn’t eligible because you had to have 7 years of experience. Are there any programs like that in existence? Or in the planning stage?
Rebecca Drzewiecki—Southfield, MI

Answer: As Greg mentioned during the webcast, organizations known for top talent are great at mentoring their associates. It becomes part of their DNA, with each generation reaching out to cultivate the new talent coming into the organization. And employees are attracted to firms known for helping their people grow. So mentoring helps you hire and build great talent. It also gives employees a way to help themselves.

And that’s our diversity strategy: Hire the best, build the best, be the best.

Creating that kind of culture—implicitly as well as explicitly—doesn’t just happen. It takes effort and accountability and more than one way to reach people. While much informal mentoring already takes place in Aon, there are too many people in your place Rebecca. People who are either interested in finding a mentor or in reaching out to help others, yet they don’t know how to ask or offer. That’s why we’ve decided to implement the equivalent of a match.com strategy for mentoring. The Open Mentoring system that we will pilot this Fall makes it easy to find a mentor or a protégé and provides concrete tools to help manage the relationship.

But Open Mentoring is simply a tool. We must also work behind the scenes to ensure our senior talent makes time to mentor—and that we track who’s mentoring and how good they are at it. So we’ll be uploading mentor matching into our performance management system so we can track activity and results. And when Aon associates are invited to join one of our high performance development programs, we assign a mentor to them—and require them to, in turn, mentor two or three others. We’re also rolling out more and more local employee networking groups (BNGs) with a core focus on mentoring and development. Check the Knowledge Exchange for announcements on new BNGs or for info on how to start one near you!

Corbette_doyle_150x184px

Corbette Doyle
Chief Diversity Officer

August 10, 2006 in Mentoring & Development | Permalink | Comments (0) | TrackBack (0)

FlexWork

You’ve had a long day at the office, on the phone half the day, calming a disgruntled customer the other half.  Then an accident on the interstate turned your 45 minute commute into a 75 minute commute – which meant you reached your daughter’s child care center fifteen minutes after six rather than fifteen minutes before.  The cost?  Ninety bucks you don’t have and a 2-yr old that’s crying because you yelled at her.  Like this was her fault.

Sure, you love your job, but you love your daughter more.  Sure, the second paycheck made the new house possible but $90 late fees put a big dent in your take home pay.  Maybe your spouse is right.  Maybe it’s not worth it.  Maybe you should start putting your family first.

Men and women everywhere – including Aon men and women – have this debate every day.  Unfortunately, too many of them decide that work isn’t working for them anymore.  For example, in the U.S, for the first time in 20 years, fewer women with young children returned to work.  http://www.census.gov/Press-Release/www/releases/archives/families_households/003118.html

Now replay that conversation in reverse and imagine that you are working “flex hours” so you are able to cut your commute to 25 minutes each way or telecommuting two days a week, which lets you gladly put in longer hours. Plus, you only have to battle the traffic half the time, so your stress is lower.  All of a sudden, that value proposition looks a lot more attractive. Doesn’t it?

That’s what forward thinking accounting firms and banks in particular have found and their employee retention has soared as a results.  That’s also why a progressive flexwork strategy is so critical to Aon.  We are entering an intense battle for talent over the next 25 years as the baby boomers begin to retire.  Winning that battle requires forward thinking strategies.  We assembled a  task force on flexible work strategies and met for the first time in May.  Our goal is to help Aon revamp our current “flex strategies” in a manner that builds a win/win strategy for all employees, managers and our customers.  Stay tuned.

Thanks!

Members
Linda Leadbitter Co-chair
Corbette Doyle  Co-chair
Cynthia Strohm
Denise Berger
Dorothy Merkel
Fred Prudhomme
Jane Hopkinson
Kate Sanderson
Kathy Burns
Linda Leadbitter
Maria Harshbarger
Matthew Shadrick
Maureen Degen
Michael Parrish
Nancy Tartaro
Pat Sadujew

Corbette_doyle_150x184pxCorbette Doyle
Chief Diversity Officer

July 25, 2006 in Mentoring & Development | Permalink | Comments (1) | TrackBack (0)